Diploma of Travel and Tourism Management
  • Domestic Students
  • International Students
Course Code SIT50116
Course Level Diploma
Course Study Area Tourism
Course Mode Full Time; Part Time
Contact Hours Full Time: 20-25 per week, Part Time: 10-12 per week
Course Location Melbourne; Lilydale
Course Intake February; July
Course Duration 1 year full time
Entry Requirements  Year 11 or equivalent or current industry experience
Course Code SIT50116
Course Level Diploma
Course Study Area Tourism
Course Mode Full Time
Contact Hours Full Time: 20-25 per week, Part Time: 10-12 per week
Course Location Melbourne; Lilydale
Course Intake February; July
Course Duration 1 year full time
Entry Requirements  Year 11 or equivalent or current industry experience
CRICOS 093243M
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Course Description

The Diploma level of study incorporates subjects that will expose you to business operations and regulations, tourism practices, and project management skills. Training is closely aligned with industry best practice with regular site visits to provide a greater understanding of how the industry works and ensure you are job ready on graduation.

International students may only complete this program at the Melbourne campus.

Course units include:

Semester 1

Unit Code
Unit Name
SITTIND001
Source and provide information on the tourism and travel industry
SITXCCS007   
Enhance customer service experience
SITXCOM005
Manage conflict
SITXFIN002   
Interpret financial information
SITXWHS003   
Implement and monitor work health and safety practices
SITTTSL002   
Access and interpret product information
SITTTSL003
Provide advice on international destinations
SITTTSL004   
Provide advice on Australian destinations
SITTTSL005
Sell Tourism Products and Service
SITTTSL010   
Use a computerised reservations or operations system
SITTTSL016   
Provides specialist advice on cruises
Semester 2   

SITXFIN003   
Manage finances within a budget
BSBDIV501   
Manage diversity in the workplace
SITXCCS008
Develop and manage quality customer service practice
SITXFIN004
Prepare and monitor budgets
SITXHRM003
Lead and manage people
SITXMGT001   
Monitor work operations
SITXMGT002
Establish and conduct business relationships
BSBSUS401
Implement and monitor environmentally sustainable work practices
BSBMKG510   
Plan e-marketing communications
SITXMPR007
Develop & implement marketing strategies

Plus a choice of 1 of the following electives:
Retail   

SITTTSL012
Construct Normal International Airfares
SITTTSL013
Construct Promotional International Airfares
Guiding   

SITTGDE004
Lead Tour Groups
SITTGDE002   
Work as a guide
Wine Tourism

SIRXCEG001
Engage the customer
FDFCD2002A   
Promote wine tourism information
Work Place   

BSBWOR501   
Manage personal work priorities & professional development
BSBWOR403   
Manage stress in the workplace

Fees

Fees and charges can be found at www.angliss.edu.au/fees-and-charges

Find Out More

Call 1300 ANGLISS or email study@angliss.edu.au


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