Diploma of Hospitality Management
  • Domestic Students
  • International Students
Course Code SIT50416
Course Level Diploma
Course Study Area Hospitality
Course Mode Full Time; Part Time; Flexible
Course Location Melbourne; Sydney; Lilydale
Course Intake February; July
Course Duration 1 year full time
Entry Requirements  Year 12
Course Code SIT50416
Course Level Diploma
Course Study Area Hospitality
Course Mode Full Time
Course Location Melbourne; Sydney; Lilydale
Course Intake February; July
Course Duration 1 year full time
Entry Requirements  Year 12
CRICOS 080892G
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Course Description

This qualification gives you a broad understanding of hospitality, and begins to explore in substantial depth, theoretical concepts relating to: business operations, hospitality budgeting, workplace diversity, legal knowledge for business, rostering, and service quality. On completion of the Diploma employment opportunities are available at middle management. Continue your studies to complete the Advanced Diploma. Elective bundles cover areas such as, Hotel Management, Business Ownership/Management, and Function and Venue Management.

Please note that part-time delivery of this course is offered only in Melbourne.

Course units include:

Core Units

BSBDIV501A
Manage diversity in the workplace
SITXCCS401
Enhance the customer service experience
SITXCOM401
Manage conflict
SITXFIN402
Manage finances within a budget
SITXHRM402
Lead and manage people
SITXMGT401
Monitor work operations
SITXWHS401
Implement and monitor work health and safety practices
BSBMGT515A
Manage operational plan
SITXCCS501
Manage quality customer service
SITXFIN501
Prepare and monitor budgets
SITXGLC501
Research and comply with regulatory requirements
SITXHRM401
Roster staff
SITXMGT501
Establish and conduct business relationships
In addition to the core units, and the two “prescribed” electives of:

SITXFSA101
Use hygienic practices for food safety
SITHIND301
Work effectively in hospitality service
Students complete 13 elective units which have been bundled into the following categories:

Hotel Function Coordination

SITXEVT401
Plan in-house events or functions
SITXMPR403
Plan & implement sales activities
Accommodation Services

SITHACS202
Prepare rooms for guests
SITHACS101
Clean premises and equipment
SITHACS201
Provide housekeeping services to guests
Hotel Guest Services

SITHFAB205
Provide room service
SITHACS204
Provide porter services
SITHACS301
Provide valet service
SITXCCS201
Provide visitor information
Hotel Reception Services

SITTTSL305
Process reservations
SITHACS303
Provide accommodation reception services
SITHACS302
Conduct a night audit
Website Development

BSBEBU401A
Review & maintain a website
BSBEBU501A
Investigate & design e-business solutions
Coffee Service

SITHFAB204
Prepare & serve espresso coffee
Bar Operations

SITHFAB202
Operate a bar
SITHFAB101
Clean & tidy bar areas
SITHFAB201
Provide Responsible Service of Alcohol (RSA)
Australian Wine Studies

SITHFAB305
Provide advice on Australian wines
SITHFAB302
Conduct a product tasting of alcoholic beverages
SITHFAB201
Provide Responsible Service of Alcohol (RSA)

Fees

Fees and charges can be found at www.angliss.edu.au/fees-and-charges

Find Out More

Call 1300 ANGLISS or email study@angliss.edu.au


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