Certificate IV in Travel and Tourism
  • Domestic Students
Course Code SIT40116
Course Level Certificate IV
Course Study Area Tourism
Course Mode Full Time; Part Time
Contact Hours Full Time: 20-25 per week, Part Time: 10-12 per week
Course Location Melbourne
Course Intake February; July
Course Duration Full-time:19 weeks, Part-time: 12 months
Entry Requirements  Year 11 or equivalent
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Course Description

Delivering comprehensive hands-on knowledge, this course provides students with the skills required to work in the retail travel industry. Weekly presentations by industry professionals will expose you to industry trends and future career options.

Course units include:

Unit Code
Unit Name
SITTIND001
Source and use information on the tourism and travel industry
SITXCCS007
Enhance customer service experiences
SITXCOM005
Manage conflict
SITXFIN002
Interpret financial information
SITXWHS003
Implement and monitor work health and safety practices
SITXCOM002
Show social and cultural sensitivity
SITXHRM001   
Coach others in job skills
SITTTSL002   
Access and interpret product information
SITTTSL003   
Provide advice on International destinations
SITTTSL004
Provide advice on Australian destinations
SITTTSL005   
Sell tourism products and services
SITTTSL006   
Prepare Quotations
SITTTSL008
Book supplier products and services
SITTTSL009   
Process travel-related documentation
SITTTSL010   
Use a computerised reservations or operations system
SITTTSL016   
Provide specialist advice on cruises
SITTTSL012
Construct normal international airfares
SITTTSL013
Construct promotional international airfares
BSBCMM401A
Make a presentation

Fees

Fees and charges can be found at www.angliss.edu.au/fees-and-charges

Find Out More

Call 1300 ANGLISS or email study@angliss.edu.au


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